What is getUBetter?
getUBetter is working in partnership with Integrated Care Systems and Health Boards to provide evidence-based and safe digital self-management support for all common musculoskeletal (MSK) injuries and conditions and women’s pelvic floor health.
We help provide patients with locally configured personalised and targeted recovery management. We help patients to trust their recovery, have the confidence to self-manage and utilise healthcare resources appropriately.
Why should I provide getUBetter to my patients?
getUBetter works as part of routine care – you are linking your patients to trusted, local, and approved self-management pathways. Most musculoskeletal problems can be managed without any specific or specialist treatment. Pelvic health self-care is always important, especially during the perinatal period and then again around menopause.
Using getUBetter gives patients the opportunity for self-management, a greater understanding and control over their condition and the confidence in their ability to trust their own recovery.
getUBetter does not replace the health service but works alongside it to complement and standardise it, giving your patients the confidence to self-manage and utilise the valuable healthcare resource appropriately.
Is getUBetter safe?
getUBetter is safe and evidence based. All the app content gets signed off and approved by an ICS’s clinical teams. The app is locally configured to an ICS’s pathways and gets regularly updated. The app has multiple layers of risk management, providing safe self-management but advising patients to seek help if needed.
What are the benefits to clinicians and health systems?
- 13% reduction in first time GP appointments.
- 15% reduction in repeat GP appointments.
- 50% reduction in prescribed medication.
- 20% reduction in Physio referrals.
- 66% reduction in ED visits.
What are the benefits to patients?
- Increased understanding of condition and recovery.
- Confidence and ability to self-manage.
- Less need for medication.
- 24/7 and instant access.
- Access to local services and treatments.
- Supported behavioural change.
What are the features of getUBetter?
The features of getUBetter include:
- Content configured to an Integrated Care System/area.
- Advice on where to seek help when needed.
- Accessible, targeted, and personalised self-management support and advice videos.
- Exercises based on the patient’s stage of recovery and the ability to self-progress.
- Recovery monitoring, including setting aims and goals, a pain scale, and a diary function.
- A symptom checker which will signpost to the appropriate service if there are any symptoms of concern.
- Access to local treatments and services such as weight loss support, exercise opportunities, or talking therapies.
What conditions does getUBetter cover?
We currently cover the following conditions:
- Back & leg
- Soft Tissue (Lower limb injury)
- Tendinopathy Arm
- Tendinopathy Leg
- Women’s general pelvic floor health
- Women’s pelvic health in pregnancy
- Women’s pelvic health after births
If you’re not sure which conditions are available in your area, please contact@getUBetter.com
What languages does getUBetter support?
We support the following language, with more to be added in the future:
How much does the getUBetter app cost?
The getUBetter app is paid for by an Integrated Care System/Health Board. The cost depends on a local population and packages procured. For more information, please email contact@getUBetter.com.
The service is free for clinicians and patients to use.
Who is getUBetter for?
getUBetter is for anyone 18 years old or older
Our MSK package is for those who require support for new, recurrent, or long-term MSK conditions.
Our women’s pelvic floor health support is for all women to highlight the importance of pelvic health, but particularly during the perinatal period.
Who can signpost patients to getUBetter?
Any patient facing staff in a GP practice can signpost a patient to getUBetter. It can be given by a member of a reception team, by a GP at an appointment, by a social prescriber or link worker, or by a FCP.
When should I signpost a patient to getUBetter?
ICSs want to provide patient access to safe local self-management at the first opportunity, wherever patients reach out for help. getUBetter should be provided to all appropriate patients who present with MSK injuries or conditions or women who need support with their pelvic floor health. The app can support the entire care pathway and can be given at any time. Patients can start safely self-managing at any stage.
How do patients access getUBetter?
It’s a quick and simple process, involving one of the following:
GP Website – Patients can self-refer from a GP practice website. We support practices across an ICS with instalment, including setting up the website access page.
Accurx – The simplest, quickest, and most effective way of getting patients to self-manage. getUBetter Accurx template includes a link for patients to get started.
QR codes – Patients can scan the QR code on a poster leaflet. All patient facing collateral is provided by getUBetter to an ICS to distribute.
Please note: Patients do need an email address & a computer/smart phone to register.
I need some help with the app, who can I contact?
Our contact team are responsible for all non-clinical queries for the app and platform and will respond to queries ASAP. Our ‘Patient User Guide’ should answer most queries but, should anyone come to you, please signpost them to us directly at email@example.com.