Perioperative and Safe Waiting - getUBetter

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People living with an MSK condition
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UK adult population currently on a waiting list
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Average number of people waiting for an orthopaedic operation across an ICS
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Opportunities to support people on waiting lists

Waiting for GP review
Waiting for physiotherapy
Waiting for investigations and referral to orthopaedics
Waiting for investigations or different treatment
Waiting for trauma and orthopaedic appointment
Additional investigations, or second review
Patient has a date for an operation

I am on a waiting list

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I am waiting for an operation date

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I have an operation date

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I have had an operation

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Features

Supporting different waiting lists

Whether a patient is waiting for physiotherapy, an outpatient appointment, or has an operation date, getUBetter offers self-management support tailored to their needs.
Local and organisation specific content

The perioperative support package includes general guidance as well as locally configured content specific to your organisation, the individual’s condition and wait time.
Improved experience and reassurance

Patients have an improved experience and understanding of their wait. This provides reassurance but importantly ongoing safety netting, so patients are advised to seek help if necessary.
Supporting the peri-operative pathway

getUBetter allows patients to start to physically and emotionally prepare for their operation in the days, weeks, and months before, which can have a huge impact on the surgical outcome and quality of life after the procedure. We also support people from hospital to home.

If you’d like to explore how getUBetter can support your patients while they wait, get in touch.

getUBetter have been a great team to work with and have delivered an exciting product for our patients. We are looking forward to seeing the benefits established over the next few years.

Sophie Smith, MSK Commissioning Manager | Joined Up Care Derbyshire
The getUBetter team have a broad range of expertise, making them extremely proactive, competent, and a pleasure to deal with. We work closely with a representative who supports engagement, providing tailored materials for raising awareness and is proactive in aiding us to outreach to low engagement areas. Our gUB project manager has been able to get us in touch with others in a similar position to us, with whom we can discuss our experiences and learn from.

Francesca Falato, Digital Project Manager | South East London ICS
getUBetter empowers patients to trust their recovery and take an active role in self-management. By providing accessible and evidence-based information, the platform equips patients with the knowledge they need to make informed decisions about their care. This not only fosters a sense of ownership over their health but also encourages adherence to treatment plans and supports better outcomes.

Jack Grodon, Clinical Specialist Physiotherapist | South East London ICS

If you’d like to explore how getUBetter can support your MSK patients with perioperative support, get in touch.