Empowering you to take an active role in maintaining and improving your pelvic health.

getUBetter is working in partnership with the NHS to provide you with safe digital support for women’s pelvic floor health. The getUBetter app encourages you to take an active role in maintaining and improving your pelvic health, giving you the knowledge and confidence to understand it all.

getUBetter is part of your local NHS routine care for women’s pelvic floor health. It has been locally configured and approved by your clinicians to match their guidance. Pelvic health is important and requires our attention of all times. Your clinicians can’t be with you 24/7 but getUBetter is accessible 24/7, at home, work, and on the go.

Self-care empowers you to take an active role in maintaining and improving your pelvic health, which is important, especially during pregnancy and after birth. The getUBetter app gives you the confidence to manage your pelvic floor health at all stages, as well as any help you to manage any developing symptoms and live well with a pelvic health problem.

Yes, it is safe and evidenced based. The content in the app has been created by women’s health physiotherapists, urogynaecologists, and GP clinical leads in South West London, and signed off by your local health leads. The app adheres fully to national guidelines and each feature is backed up with the latest research and years of clinical experience. Your data is safe and private; we adhere to the UK Government’s code of conduct for data-driven health and care technology.

We currently cover the following conditions:

General Pelvic Floor Health, including:

• Prolapse
• Stress urinary incontinence
• Overactive bladder

Pelvic Health in Pregnancy:

• 1^st trimester
• 2^nd trimester
• 3^rd trimester
• Bladder and bowel problems
• Aches and pain
• Diastasis (tummy separation)

Pelvic Health After Birth:

• 0-3 months
• 3 months +
• Diastasis
• Return to sport
• Leakage and urgency
• Constipation
• Prolapse
• Pelvic pain.

We support the following languages (Read Out Loud and video subtitles), with more to be added in the future:

• Arabic
• Bangla
• English
• Farsi
• Gujarati
• Polish
• Portuguese
• Punjabi
• Romanian
• Somali
• Spanish
• Ukrainian
• Urdu
• Welsh

Yes, the app provides the access and ability to directly book local treatments and services, such as physiotherapy and wellbeing services e.g., physio self-referral, exercise opportunities and talking therapies.

To access the platform, you will need:

• A valid email address.
• A phone that meets the platform minimum specification requirements. The platform can also be accessed via a website or tablet.
• A stable internet connection.
• Access granted by your GP or physio. You can also self-refer via a link on your doctor’s website or a QR code from your GP/outpatient facility.

Our platform is designed to be user-friendly and accessible to everyone. We have developed the platform with a wide range of people with a range of ages, range of accessibility needs, and range of cultural aspects.

Features include:

• Support for multiple languages.
• Functionality to increase size of the text for better readability.
• Text-to-speak feature for those who prefer auditory assistance.
• Web hosted version of the app, accessible from a computer.

We recognise the digital inequalities that exist and strive to develop our platform with a wide range of people in mind. However, we understand that there will always be individuals who either don’t want to or can’t use the platform. By offering this digital solution, we aim to free up more appointments for those who need them in person.

When you receive a link to our app, it’s a simple process to get started. For a step-by-step guide on how to register and navigate the platform, you can watch our how-to video.

If you have a question or query about your condition, please contact your healthcare provider directly. If you have any non-clinical questions or queries, please do not hesitate to contact us at: contact@getubetter.com.

An email linking issue means that you have not been granted access to the app. Please contact contact@getubetter.com and we can qualify you for use of the app and grant you access if necessary.

getUBetter is not linked to the NHS system. We have no access to your information held by your GP. To grant you access to the app you will need to supply us with your GP practice/physiotherapy service name, email address and part(s) of the body in which your condition affects you.

If you do not receive a password reset email in a reasonable amount of time after requesting one, you can contact us directly at contact@getubetter.com. From here we can advise on alternative routes to resetting your password.